At Richmond we have robust traceability procedures and we invest in systems for continuous improvement – which means you can be sure we’ll work with you to help you eliminate the potential for after-sales returns and complaints. We currently operate a Quality Management system to ISO9001:2008 and have been approved by ISOQAR to meet the UKAS standard.
We ensure our knowledge base is in step with global developments and advances in technology. Our commitment is to continually improve our business practices and philosophy for the benefit of our customers.
When committing to packaging, you need to be 100% confident that the container and lid, pump and over-cap, contents and seal type will be compatible. At Richmond our internal packaging technologists work closely with the production and sales teams, providing professional scientific data as part of our service.
From child resistance, food certification, clean-room packing and hygiene requirements, regulations can be onerous to understand and comply with. Our specialists can guide you with impartial advice to make the safest choice for your consumers.
You need your choice of packaging, material and processes to be consistent with your company culture and environmental values. Fair sourcing policies and transparent relations with our manufacturing partners are guaranteed: we have never supported unethical factories and have a comprehensive inspection programme for all manufacturing sites.
There’s a highly-trained team ready to assist you. We have decades of experience, dealing with complex packaging questions every day. You already know that primary packaging can be complex - now you can meet a team of people that actually get to the bottom of your issue and solve it with youContact usCall us: +44 (0) 1355 236 170