Compatibility, compliance and culture; you need to be 100% confident when committing to a launch that the components are suited and will stand up to the modern consumer’s demands for certified and ethical choices.
We ensure our knowledge base is in step with global developments and advances in technology.
At Richmond we have robust traceability procedures and are investing in systems for continuous improvements – you can be sure we’ll work with you to eliminate after-sales returns and complaints. We currently operate a Quality Management system to ISO9001:2008 and have been approved by ISOQAR to meet the UKAS standard. Our commitment is to continually improve our business practices and philosophy for the benefit of our customers.
When committing to packaging, you need to be 100% confident that the container and lid, pump and over-cap, contents and seal type will be compatible. At Richmond our internal packaging technologists work closely with the production and sales teams, and striving to provide professional scientific data as part of our service.
From child resistance, food certification, clean-room packing and hygiene requirements, regulations can be onerous to understand and comply with. Our specialists can guide you with impartial advice to make the safest choice for your consumers.
We understand you need your choice of packaging, material and processes to be consistent with your company culture and environmental values. Fair sourcing policies and transparent relations with our manufacturing partners are guaranteed: we have never supported unethical factories and have a comprehensive inspection programme for all manufacturing sites.
Our commitment is to continually improve our business practices and philosophy for the benefit of our customers.