Core Purpose


Richmond's mission statement provides a clear guide which shows how, and to whom, we provide value.

To design, create and supply beautiful and sustainable packaging for skincare and personal care, so that we can play our part in making consumers see your brand* as one holistic, consistent experience.

* whether you own the brand, design the brand or fill for the brand, it is still your brand.

Our Core Values

You've heard all the usual ones before. When we talk about values at Richmond, we're talking about a unique set of things which give us our character, rather than just saying the same things as everyone else. These are things which give us backbone, and make our customer service team helpful and unique.

Core Values - We Are Determined. The will to succeed is high.

We are determined.

We keep our nerve.
We will find a way.
The will to succeed is high.

Core Values - We are optimistic - we believe in our collective ability.

We are optimistic.

We celebrate success (sometimes quietly).
We preface uncomfortable realities with positivity, from a secure foundation.
We believe in our collective ability.
People see us as friendly, accommodating and solutions-focused.

Core Values - Being an Expert is a Journey. We are never quite satisfied with the status quo.

Being an expert is a journey.

We love innovative products.
We embrace new technology.
We recognise there could be a better way to do something.
We are never quite satisfied with status quo.

Core Values - Everyone Has Talent. We put task-tension high and people-tension low.

Everyone has talent.

We create conditions where everyone has opportunity to be their best.
We care about people for peoples’ sake.
We put task-tension high and people-tension low.
We train and support, and look out for each other.

interested in joining?

If you'd like to learn more about Richmond and what we really stand for, this video will give you more about our values, providing an insight into the things which meld the team into the strong unit that it is!